Returns

Returns & Exchanges Policy
We accept returns and exchanges within 30 days of delivery. Items must be unused and in their original packaging. Please note that items marked "Final Sale" cannot be returned or exchanged. Original shipping costs are non-refundable, and buyers are responsible for the return shipping fees.

You can contact us by using our contact form or emailing us at support@stellacases.com. 

Received a Damaged Item?
If your product arrives damaged or defective, please contact us right away so we can resolve the issue. To help us assist you as quickly as possible, kindly include clear photos of the damage when reaching out.

Lost in Transit?
If your package is lost in transit, please contact us within 30 days after the estimated delivery date. Claims deemed an error on our part will be covered at our expense. Claims not deemed an error on our part are the responsibility of your local USPS, so we urge you to reach out to them for any issues.

Shipped orders become the responsibility of USPS. If your package was stolen, please contact your local USPS for a solution.